Made with Xara A catalyst for change, Coaching with Del Hunter works on two levels; • by uncovering and resolving barriers to success, and • by working through your goals, Using the GROW model (popularized by John Whitmore) coaching enables you to achieve your professional goals AND sustains personal development. Training in essential skills for for managers who chair or manage disciplinary hearings and investigations.    . Behavioural interviewing is an accurate predictor of future performance. Studies also show that both managers and new hires report a feel good factor when behavioural selection methods are used in staff selection.  I use use behavioural psychology to construct assessment centres that improve staff retention rates and when devising staff inductions & training. One alternative, cognitive and analytical techniques, is used when conducting investigations, work-place assessments and conducting hearings or panels.  Identifying demand from the customers' point of view is critical to establishing the way HR processes interact with the organisation and business model.  Not only does this help identify barriers that may be safely removed, systems thinking approach to HR systems deployed effectively enable management to  focus on issues such as development and problem solving.  You can find more about my consultancy services by connecting with me on linked-in.   © Del Hunter.com 2010